FAQs

1. General questions

What is the status of my order?

- You can view the status of your order in the tracking email you got when you placed the order.

Can I change my order?

- All paid orders are final and no changes can be done once payment has been made.

2. Payment

What payment methods do you accept?

- We accept all Visa and Mastercard cards

Which currency will I be charged in?

- USD

Do you offer 3 or 4 times payment option?

- No we do not

3. Shipping

Where do you ship?

- Worldwide

How long does it take to ship my order?

- 5-21 Business Days

Do you offer fast shipping?

- We ship with the fastest method possible, it just depends on how many orders we have to process that can determine the time of arrival for your order

How can I track my package?

- On the tracking email you received when you ordered your product

What if I'm not home?

- The courier company will inform you of an estimated day and time of arrival so you can ensure someone or yourself is there to pick it up

Will I pay taxes for international shipping?

- No

4. Returns

For returns related questions please refer to our refund policy in our footer menu